Car Hire FAQs -
Our Frequently Asked Questions

Hire with confidence when hiring from Alpha Car and Van Hire.

The essential items you will need to bring to an Alpha Car and Van Hire when hiring a vehicle are a valid drivers licence (digital licences are not accepted), valid ID, and a credit or debit card. You will also need to prove you are over 25 years of age, and there may be additional documentation required for international drivers. 

No. At Alpha Car and Van Hire you don’t need to purchase insurance as we provide a damage waiver within the cost of your hire. You can, of course, take option to purchase additional protection products to reduce the excess further to give you complete peace of mind. 

All drivers must be a minimum of 25 years old. Only drivers over 30 years old may hire full-size MPVs, premium vehicles/exotic cars and Luton vans.

All drivers must produce a full, valid driving licence. Non-EU licence holders are required to have an international driving permit if the licence is not in English. All renters must produce photographic ID – this can be a passport or driving licence.

We accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To hire our 4x4s and premium vehicles, we require a credit card. All cards MUST have the main driver’s name on it.

Great news! There is a 25 minute grace period for daily rentals. If the car is returned outside of this period daily rental charges will be payable.

Please Note: A vehicle that is returned after hours will not be checked in until the next business day. If returning after hours when a branch is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day.

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